FAQs
Is Newegg legit?
Newegg has been trading since 2001 and has grown to become one of the US' favorite tech outlets. They sell a wide range of PC components from leading brands, and you can also buy from third-party sellers on the platform. If you have any issues, the Newegg customer service team are on hand to address any queries.
Does Newegg offer free shipping?
Yes, if your order totals over $25, it will qualify for free shipping. Users also have the option to upgrade their purchase with expedited shipping at the cost of a higher fee. If you don’t mind waiting a little longer, taking advantage of the free shipping option can easily help you save.
What is the Newegg PC builder?
Looking to create your perfect custom PC build? The Newegg PC Builder allows you to find and select your ideal components, find parts that are compatible with your device, save & share custom builds, and order builds. You'll be able to see live pricing for your builds, which can help avoid up-charges on pre-built gaming PCs, and you can also choose from a range of options to suit all specifications and budgets.
What is Newegg Shuffle?
Newegg Shuffle is the tech retailer's random raffle scheme that has recently returned after a long break. It offers customers a chance to get their hands on the latest products for lower prices before they've released. You can choose individual products you'd like a chance to buy and enter into draws just for those items. Simply find them on the Newegg website and click 'Enter the Shuffle' instead of 'Add to Cart' to be in for a chance of winning. Winners will then be able to purchase their selected items at a discount before they're released to the general public.
How do I contact Newegg customer service?
If you want to get in touch with Newegg customer service, the quickest way to get in touch is to use the contact form on their 'Help Centre' page. Alternatively, you can call them at +1 800-390-1119 Monday to Friday between 6:00 AM – 5:00 PM PT.
What is Newegg's returns policy?
Newegg offers customers a 30-day window to submit a return request on items shipped and sold by Newegg. If the product is eligible, Newegg will refund the purchase and cover the shipping fee to return the item. Once your return has been processed, you should receive your refund in 3-5 business days. You can find out whether your product is eligible for a return by checking the product page for more details or contact Newegg directly for assistance. Third-party vendors can sell products at Newegg and those items are subject to the vendor return policy which can differ from what Newegg offers.
Newegg savings tips
If you want to purchase products at Newegg, there’s no need to overpay. If you want to save a little bit on your order, you can use these tips to help lower the cost of your cart. Most of these tips will work for anyone and don’t require signing up for an account to redeem.
- Sign up for the Newegg newsletter: Signing up for the official Newegg newsletter is a great way to keep up to date on any exclusive discounts, promotions, or upcoming sales. It’s free to sign up for the newsletter and you can opt-out at any time.
- Catch a Newegg sale: Like many tech retailers, Newegg often runs sales throughout the year, with big savings to be had around annual holidays like New Year's & Christmas. The Newegg Black Friday event is an especially big chance to save on your tech, so be sure to check in during November to see the biggest price drops.
- Shop on the app: As well as signing up for the newsletter, downloading the app can also set you up for saving. You'll be able to see all of the latest deals as well as some exclusive savings.
- Take advantage of EggPoints: Newegg has a promotional program that allows users to accumulate reward points known as EggPoints. These are received by purchasing items at Newegg and add up over time. Users can redeem EggPoints on future purchases to save a little extra money. This program is free to take advantage of but you will need an account to keep track of your points.
How to apply your Newegg coupon
Promo codes work at Newegg much like most other online vendors. First, add the item or items you want to purchase to your Newegg cart. Proceed to the checkout screen and look for the “Apply Promo Code” section. There will be a blank field in which you can enter the promo code. Click “Apply” to apply the discount to your cart. If the code is valid, your total will be brought down and you can complete your purchase.
